Issues Occurred in Explorer

Summary

Found issues in the following monitors: Explorer API, Explorer Indexer Status, Explorer Page Monitors:

• Explorer Page: ❌

  HTTPSConnectionPool(host='xterscan.io', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

• Explorer API: ❌

  HTTPSConnectionPool(host='xterscan.io', port=443): Max retries exceeded with url: /api/v2/main-page/blocks (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

• Explorer Indexer Status: ❌

  HTTPSConnectionPool(host='xterscan.io', port=443): Max retries exceeded with url: /api/v2/main-page/indexing-status (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)')))

Events:

Open - Incident created (14:23 UTC — Apr 16)

Issue - Explorer Page: ❌ - HTTPSConnectionPool(host='xterscan.io', port=443): Max retries exceeded with url: / (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (14:23 UTC — Apr 16)

Issue - Explorer API: ❌ - HTTPSConnectionPool(host='xterscan.io', port=443): Max retries exceeded with url: /api/v2/main-page/blocks (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (14:23 UTC — Apr 16)

Issue - Explorer Indexer Status: ❌ - HTTPSConnectionPool(host='xterscan.io', port=443): Max retries exceeded with url: /api/v2/main-page/indexing-status (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1007)'))) (14:23 UTC — Apr 16)

Resolved - Explorer API is back to normal (14:28 UTC — Apr 16)

Resolved - All issues resolved (14:29 UTC — Apr 16)