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Issues Occurred in RPC

April 9, 2024 at 3:47 AM UTC

Resolved after 48m of downtime April 9, 2024 at 4:36 AM UTC

Summary

Found issues in the following monitors: Chain HTTP RPC, Chain Websocket RPC Monitors:

  • Chain HTTP RPC: ❌

    Failed to get block number: HTTPSConnectionPool(host='xterio.alt.technology', port=443): Max retries exceeded with url: / (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f9cf734e140>: Failed to establish a new connection: [Errno 101] Network is unreachable'))

  • Chain Websocket RPC: ❌

    Failed to get block number: server rejected WebSocket connection: HTTP 530

Events:

Open - Incident created (03:47 UTC — Apr 9)

Issue - Chain HTTP RPC: ❌ - Failed to get block number: HTTPSConnectionPool(host='xterio.alt.technology', port=443): Max retries exceeded with url: / (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f9cf734e140>: Failed to establish a new connection: [Errno 101] Network is unreachable')) (03:47 UTC — Apr 9)

Issue - Chain Websocket RPC: ❌ - Failed to get block number: server rejected WebSocket connection: HTTP 530 (03:47 UTC — Apr 9)

Resolved - Chain Websocket RPC is back to normal (04:35 UTC — Apr 9)

Resolved - All issues resolved (04:36 UTC — Apr 9)

Last updated: April 9, 2024 at 3:47 AM UTC